How does the free trial work?
Every plan includes a 14-day free trial with full access to that plan's features. You won't be charged until the trial ends, and you can cancel any time before then at no cost.
What's the difference between monthly and annual billing?
Monthly plans are billed every month. Annual plans are paid once a year up front and cost the same as 10 months — you get 2 months free. Both renew automatically until you cancel.
Can I change plans later?
Yes. Upgrades take effect immediately and you're charged the prorated difference. Downgrades take effect at your next renewal date.
How do I cancel?
Cancel any time from Settings › Billing in your Hangar back office, or by emailing us. You keep access until the end of the period you've paid for, and you won't be charged again.
Do you offer refunds?
Yes — we offer a 14-day money-back guarantee on your first payment and on annual renewals. Full details are in our Refund Policy.
Do I need to buy hardware from you?
No. Hangar is software only. It runs on iPads, Android tablets and modern web browsers, and supports most standard receipt printers, cash drawers and kitchen screens you may already own.
Who processes my subscription payment?
Our order process is conducted by our online reseller Paddle.com, who is the Merchant of Record for all Hangar orders. Paddle handles billing, invoices and sales tax, and your bank statement will show a charge from Paddle.
Is there a price for multiple locations?
Each location needs its own subscription. Business plan customers manage all their locations from a single account with group reporting.